msg systems ag

Every document which you send to your customers is simultaneously your company’s calling card. So it is crucial that your correspondence has a uniform look and also conforms to legal requirements, both in terms of its form and its wording. Efficient handling of large volumes of documents – compilation, editing, delivery via varying channels and filing in diverse archiving systems – requires optimum integration of the document workflow into your business processes. Effective output management solutions can be of help in this regard.

As an independent IT consultant and developer of IT solutions for diverse industries we have comprehensive experience in the integration of output management systems into business processes for companies, government authorities and, in particular, insurance companies. Our in-depth knowledge of insurance processes in all segments enables us to offer detailed assistance in this regard. In addition to this we are also well-versed in document certification and signature processes.

Regardless of whether optimizing of an existing system or implementation of a new system is planned; whether product-based standard systems or custom-fit solutions are required: We can provide you with competent support on all output management-related issues. Our service offering ranges from advice on product selection and specialist or technical questions, e.g. regarding architecture or business organization, to the smooth implementation of a new solution. We have partnerships with, among others, Adobe (all product components in the LiveCycle Enterprise Suite) and systems vendor ICON (DOPE Suite).

Methodological:

• Project planning and management
• Requirements management
• Test management and automation
• Architecture

Technical:

• Integration of output management solutions into heterogeneous environments: from host to application server, from Web form to the printing system
• Configuration and programming which avoid interface problems
• Use of standards (e.g. DCF, AFP, XSL/FO, PDF)

Specialist:

• Compliance with legal regulations (archiving and documentation obligations such as, for e.g., DOMEA)
• Ensuring conformity with corporate standards (also in the case of individually compiled documents)
• Connection to systems for product modelling and use of product information in templates
• Connection to insurance systems for Policy Portfolio/Contract and Claims/Benefits